Return & Refund Policy
Last updated: 25-08-2025
At Outfit Solitaries, we want you to be completely satisfied with your purchase. This policy explains how you can return or exchange products and how refunds are processed.
Return Eligibility
- You can return ladies outfits and scarves within 7 days of delivery.
- Items must be in original condition, with tags attached, and unworn/unwashed.
- Custom-made or personalized items are not eligible for return.
How to Return
- To initiate a return, contact us via:
📧 alishbah.hamzaa@gmail.com
📞 0335-3262940 - Provide:
- Order number
- Product name
- Reason for return
- We will provide instructions and shipping address for the return.
Refund Policy
- Refunds are issued once the returned item is received and inspected.
- Refunds are processed to the original payment method within 7-10 business days.
- Shipping charges (if any) are non-refundable.
Exchange Policy
- Exchanges for size or color are allowed following the same return procedure.
- Exchanges are subject to product availability.
Non-Returnable Items
- Items damaged due to customer misuse
- Personalized/custom orders
- Clearance or sale items (if specified)
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
📧 alishbah.hamzaa@gmail.com
📞 0335-3262940